miniSoft · miWork
Enterprise AI chatbots and agents
Connect company knowledge and business systems, beyond question answering.
miniSoft develops generative AI services and knowledge-based agents using an organization's documents and business data. We start with the workflow and define the scope for employee support, customer service, document search and repetitive tasks.
miWork connects documents, AI agents and internal apps. Integration with existing systems is designed after reviewing access permissions, available APIs and the operating environment.
Where can it help?
- Questions grounded in internal policies, manuals and documents
- Customer-service knowledge and response workflows
- Data and tools connected to existing business systems
- AI workflows for document processing and repetitive work
Delivery approach
- Review users, documents, existing systems and business needs
- Define response scope, access permissions and evaluation criteria
- Validate a prototype with representative documents and questions
- Integrate business systems and improve using operational feedback
Published AI references
Our Business page includes the Samsung Asset Management AI work portal, Taejoon Pharm corporate-card analysis AI, and LG Electronics global and customer-service chatbot references.
Business capabilities and references →How are cost and delivery time determined?
They depend on document volume, users, integration scope, security and operations. We review the current environment and goals before defining the delivery scope.